Catalyst by Sixty Eight People and Real Talk Studio Partner to Bring AI Video Roleplay to the Hospitality Industry
Catalyst by Sixty Eight People, a leading hospitality talent consultancy, has partnered with Real Talk Studio, an AI-powered roleplay platform, to bring scalable, real-world practice to hospitality teams across the UK. Catalyst is the training division of Sixty Eight People.
Together, they’re tackling one of the industry’s biggest challenges: how to build people’s confidence in tough conversations—whether it’s giving feedback, handling customer complaints, or leading a tricky team discussion.
The partnership will allow Sixty Eight’s clients to access AI video roleplays tailored to the hospitality world. These roleplays simulate the pressures of real-life situations, helping managers and frontline team members build communication skills in a realistic, low-risk environment.
"So many hospitality leaders are promoted because they’re brilliant at operations - the 'hard skills'. However, the people side -the 'soft skills'- is often the hardest part of the job and understandably they want and need more support with that.” said Summerleigh Watson, Coach at Catalyst. “This partnership gives our clients a hands-on way to build confidence, not just knowledge."
“Real Talk Studio was built to help people practise hard conversations—not just learn about them,” added Toby Sinclair, Founder of Real Talk Studio. “Sixty Eight deeply understands the hospitality world, and we’re thrilled to bring their insight into the roleplays.”
What Makes This Different
- Realistic AI conversations: Team members speak to human-like avatars that adapt to their responses in real time
- Hospitality-specific scenarios: Topics include performance chats, giving feedback, handling complaints, and more
- No facilitation needed: Learners can practise anytime, on any device
- Instant feedback: After each conversation, learners receive automated feedback and a transcript to reflect on
This collaboration brings together Sixty Eight’s people-first ethos and Real Talk Studio’s cutting-edge AI coaching, offering a fresh, practical approach to L&D in the hospitality space.
About Sixty Eight People
Sixty Eight People is a hospitality talent partner on a mission to transform the way the industry hires, develops, and retains people. From employer branding to leadership development, Catalyst, the training division of Sixty Eight People help businesses build better people strategies—without the fluff.
About Real Talk Studio
Real Talk Studio helps people build confidence and clarity for difficult conversations through AI-powered video roleplays. From performance reviews to customer complaints, the platform offers realistic, scalable practice for teams of all sizes.
